PRIVACY POLICY

Privacy Policy

Last updated: September 12, 2026

Glownera ("Glownera," "we," "us," or "our") respects your privacy.

This Privacy Policy describes how we collect, use, disclose, and otherwise process personal information when you visit our website, make a purchase, communicate with us, or otherwise use our services.

Information We Collect

Depending on how you interact with Glownera, we may collect information such as:

Contact Information

This may include your name, billing address, shipping address, email address, and telephone number.

Order Information

This may include products purchased, order history, transaction details, returns, refunds, and information necessary to fulfill your order.

Payment Information

Payments may be processed by third-party payment providers.

Depending on the payment method used, payment providers may collect payment card or other financial information necessary to complete the transaction. We may receive limited transaction information but may not directly store complete payment card details.

Account Information

If account functionality is available, we may collect usernames, passwords, preferences, and other information associated with your customer account.

Customer Support Information

When you contact us, we may collect the contents of your communications and information necessary to respond to your inquiry.

Device & Usage Information

When you interact with our website, certain information may be collected automatically, including IP address, browser type, device information, operating system, pages viewed, referring URLs, and interactions with our website.

We and our service providers may use cookies and similar technologies to collect some of this information.

How We Use Personal Information

We may use personal information to:

Process and fulfill orders;
Process payments;
Arrange shipping and delivery;
Provide order and tracking information;
Manage returns, refunds, and customer support;
Maintain and improve our website and services;
Detect, investigate, and prevent fraudulent or unauthorized transactions;
Protect our customers, business, and website;
Communicate with you about your orders;
Send marketing communications where permitted and subject to your choices;
Personalize your shopping experience;
Measure website and advertising performance; and
Comply with applicable legal and regulatory obligations.

Cookies & Similar Technologies

We may use cookies, pixels, tags, and similar technologies to operate our website, remember preferences, understand website usage, improve performance, and support marketing or advertising activities.

Depending on your location, you may have options to manage certain cookies through your browser or the consent controls provided on our website.

Blocking some cookies may affect the functionality of certain website features.

How We Share Personal Information

We may share personal information with third parties where reasonably necessary to operate our business, including:

E-commerce and website service providers;
Payment processors;
Shipping carriers and fulfillment providers;
Customer service providers;
Analytics providers;
Advertising and marketing service providers;
IT, security, and fraud-prevention providers;
Professional advisers; and
Government authorities or other parties where required by law.

We may also disclose information in connection with a business transaction such as a merger, acquisition, financing, restructuring, or sale of assets, subject to applicable law.

Advertising & Analytics

We may work with third-party analytics and advertising providers to understand how visitors use our website and, where permitted, provide or measure advertising.

These providers may use cookies or similar technologies in accordance with their own privacy practices and applicable law.

Where required, we will provide appropriate consent or opt-out mechanisms.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and meeting legal, accounting, or regulatory requirements.

Retention periods may vary depending on the type of information and applicable legal obligations.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

International Data Transfers

Because we may use service providers located in different countries, your personal information may be processed or stored outside your country of residence.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to request access, correction, deletion, portability, restriction, or objection to certain processing.

You may also have the right to withdraw consent where processing is based on consent.

These rights are subject to applicable law and certain exceptions.

To submit a privacy request, contact:

support@glownera.com

We may need to verify your identity before processing certain requests.

Marketing Communications

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our marketing communications.

You may continue to receive non-promotional communications relating to orders, transactions, customer service, or other necessary account matters.

Children's Privacy

Our services are not intended for children who are not legally permitted to enter into online transactions in their jurisdiction.

We do not knowingly seek to collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us improperly, please contact us.

Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, services, technologies, or legal requirements.

The updated version will be posted on this page with a revised "Last updated" date.

Contact

For questions or requests concerning this Privacy Policy, contact: